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SYDNEY AIRPORT
INFRASTRUCTURE & SERVICES PORTAL
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ASSET MANAGEMENT
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WORKS MANAGEMENT
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CONTACT MANAGEMENT
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PROJECT COMPLIANCE
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TERMINAL PRESENTATION
Welcome to the Sydney Airport Infrastructure and Services Portal.
Here you are able to access the various systems, find reference material
and lodge system, process & data issue requests.
smartREQUEST for MAINTENANCE is used by Airport staff to report maintenance and cleaning issues.
smartREQUEST for LV ISOLATION is used by specialists to manage Low Voltage Isolation Requests and Certification of Compliance.
smartREQUEST Low Voltage Isolation Request App
smartAUDIT for MAINTENANCE is used by Airport staff to quality audit completed works.
smartAUDIT is used by the Project Compliance team to manage the Project Register, Project Corrective Actions and Project Defects. As well as to identify, manage and audit Terminal Presentation issues.
smartAUDIT Project Compliance Apps
smartAUDIT Terminal Presentation App
xRM and smartQUESTION are used by the FM Hub team to manage calls and gather Work Request information.
For urgent Sydney Airport Maximo or smartXRM issues that are preventing normal operations, call our 24/7 Helpline on: 02 8207 9912
If you have any issues that require user support or systems administration, or you discover issues with the processes or data, please lodge a request through the approprite improvement register.
If you have any issues that you discover with the systems, please lodge a request through the approprite issue register.
If you have any requests for work, e.g. data extracts, please lodge them using the below form.